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NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Link to TTAM Through Provider Portal


While tweaking the profile for licensed providers in OPS we noticed that through the provider portal we can see a url link to the TTAM calendar but it does not appear to work. Is there a step we need to take to make this work?

A related question is, if I set up a profile for the agency training calendar in TTAM, does that impact OPS and how would I do this?

Susan Foley
· 1
Susan Foley
Replies (1)
not helpful

Hello Sue:

The TTAM link is currently broken, we have requested a fix. However in the meantime, you can enter your Online Training Calendar URL by going to Administration, Attachments, Create New, and choose weblink/URL for Content Type. This will appear under the Provider Portal, CCRR Info, Training Calendars.

In regards to your second question, there would not be any impact.

Nancy Cunningham
· 550
Nancy Cunningham