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NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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TA Evaluations and Tools


Please help me understand the intent of the TA Evaluations feature. Is this intended for QRIS evaluation tools such as the Environmental Rating Scales? A related question is what is the intention of the evaluation tools, as I see that 155 tools are listed. Should these be validated and reliable tools, or are they meant to include home-grown evalutaion tools? Lastly, how would I add an evaluation tool to the TA module?

Susan Foley
· 1
Susan Foley
Replies (1)
not helpful

Yes, the intention of the Evaluation Tool is to allow agencies to upload "home-grown" tools as well as nationally recognized validated and reliable tools such as the Environmental Rating Scale. Once uploaded, the TA Specialist has access to the tools associated with a named Initiative. This allows them to download copies as they are providing TA to a Project, assuming they have access to the Internet.

Completed evaluations can then be uploaded as Attachments in the Project.

To add a new TA Evaluation Tool, navigate to Data Entry > TA Management > Initiatives and open any existing Initiative or create a new one. In the Initiative record is a page for TA Evaluation Tools and a "Add New TA Evaluation Tool" link.

The 155 tools you see uploaded already are mostly ones the NDS team has uploaded as samples. These will be removed.

Ruth Bowell, NDS Help Desk
· 1950
Ruth Bowell, NDS Help Desk