Home Home

NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


In order to post a question or comment, please Login or Register.

Community and TA


Can I pull a record from community to tie it to a TA project? I was providing TA to another CCR&R but I couldn't enter it because I couldn't tie it to a facility.

Shelly Kernozicky
· 1
Shelly Kernozicky
Replies (1)
not helpful

The Technical Assistance Management module in TTAM is designed to track TA "projects" - child care providers and programs in the NACCRRAware database. You bring up an interesting side of TA tracking, though and at this time we can suggest tracking that in the NACCRRAware Community database, probably best handled with the Action Log. What you need to decide is whether to track the TA to the individual or the agency; your decision will dictate whether you need to add the individual to the Community database. Perhaps this feature will be available some time in the future TTAM.

Ruth Bowell, NDS Help Desk
· 1950
Ruth Bowell, NDS Help Desk