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NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.

 

Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.

 

If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.

 

Visit our NDS blog here: http://nds.naccrra.org/blogs

 

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Link to GoToMeeting

Training-Tracking

We use GoToMeeting for webinar-based trainings. It would be fantastic to be able to post an active link to the GoToMeeting registration page as the training location. Has anyone considered how to interface with GoToMeeting or GoToWebinar? Wouldn't it be great if CCA had its own webinar platform? Has Smart Horizons explored this?

Susan Foley
· 1
Susan Foley
Replies (4)
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Hello Sue:

We too use GoToMeeting and GoToTraining, and this is an interesting request. Give us a few days to explore this possibility.


Nancy Cunningham
· 550
Nancy Cunningham
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Sue:

I tried to create a html hyperlink in the "Training Description" however, this was not successful, I will put it on the list of future enhancements.

I was able to insert the link into the Training Description body for them to cut and paste into their URL.


Nancy Cunningham
· 550
Nancy Cunningham
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ANSWER

Sue:

Another possibility.

One way is to use the trainingfacility table to capture the different web training platforms (e.g., gotomeeting) and use the room field in the trainingsessionevent table to capture the actual web meeting URL. We may need to add fields to the trainingsession_event table to capture access information that can be provided to trainees upon training registration or whenever the information becomes available.


Nancy Cunningham
· 550
Nancy Cunningham
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We will explore this option, thank you. More training sessions continue to be offered via webinar and appeal greatly to providers, especially during our snowy winters.


Susan Foley
· 1
Susan Foley