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Child Care Aware Of America Quality Indicators Project

Quality-Indicators

The Office of Child Care (OCC) has asked that states begin to collect data about providers that would help parents understand what creates quality in a child care program. As a result, Child Care Aware of America recently developed the Quality Indicators (QI) Module; a means for agencies to offer parents ways of determining levels of quality in the child care programs they encounter while searching for child care.

The QI Module is designed to give parents an idea of how one program compares to others based on a set indicators that denote quality. Each profile includes 10-12 Indicators. The Quality Indicators are not supposed to be directly related to a state’s QRIS system since these systems tend to look at a care facility from a very provider centric perspective. Instead, the intent is to provide a generic set of indicators for all parents and families to use and to help parents in the decision making process for child care.

The QI Module integrates with the existing suite of applications in NDS. There are currently three QI Profiles: Family Child Care, Child Care Center, and School Age Programs. A QI Profile is created in NACCRRAware as part of a provider’s record. The QI Profile can be used in conjunction with the Online Referral Module (ORM) so that parents can view the profile when looking for child care via the internet. Finally, providers can review and comment on their QI Profile via the Child Care Online (CCO)/Online Provider Services (OPS) Provider Portal.

We have assembled a Working Advisory Group from the field to review the current QI Profiles and determine any changes that may need to be made to the current Quality Indicators.

Screen shots of the QI Profiles as seen in NACCRRAware, Online Provider Services, and Child Care Online are attached. You may also contact the NDS Help Desk (NDSHelpDesk@usa.childcare aware.org) if you would like to view a recording of the QI Demo that was conducted in August.

We need your feedback! You can access the QI survey through Wednesday, July 31 by clicking on the below link: https://www.surveymonkey.com/s/QualityIndicatorsFeedback

QI Screen Shots.pdf ]
Charlotte Pelz
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Charlotte Pelz
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