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NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Enhancements to NDS have been completed


Please note enhancements to NDS have been completed. See the release notes for further information.

We are excited to announce that NDS now fully supports the use of most browsers!

Chrome Firefox Safari Microsoft Edge

In the past, NDS has required you to use Internet Explorer to take full advantage of the software. Most people do not use Internet Explorer as their primary browser anymore; therefore, we will no longer support Internet Explorer.

Please ensure you have one of the above-supported browsers installed on your computer. We also encourage you to share this information with other users in your organization.

If you have any questions or need support in finding the right browser to use, please feel free to reach out to the NDS Help Desk by emailing NDSHelpdesk@usa.childcareaware.org or calling 866-789-7590.

Kim Hodge
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Kim Hodge
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