NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.

 

Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.

 

If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.

 

Visit our NDS blog here: http://nds.naccrra.org/blogs

 

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Issues with the Geocoding Utility

NACCRRAware

Dear NDS Users, You may be experiencing difficulties with the Geocoding utility due to an unanticipated bug. Our development team is actively working on a resolution. We do apologize for the inconvenience and we will update you as soon as a fix is applied. If you have any questions, please contact the Help Desk at: NDSHelpDesk@usa.childcareaware.org or 866-789-7590.

Thank you,

Your NDS Team

Jamila Kader
· 400
Jamila Kader
Replies (1)
helpful
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ANSWER

Dear NDS Users, The issues with the geocoding utility seem to have resolved. We are still awaiting a feedback from our development team for a confirmation that all fixes have been applied. We will update you accordingly. If you have any questions, please contact the Help Desk at: NDSHelpDesk@usa.childcareaware.org or 866-789-7590.

Thank you,

Your NDS Team


Jamila Kader
· 400
Jamila Kader