NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Upcoming Outage


Dear NDS Users,

All NDS applications will be unavailable this coming Friday, October 21 from 9pm until Saturday, Octer 22 at 8 am EST.

What is happening: The building where our main offices are located, 1515 N Courthouse Rd, is performing maintenance on the electrical systems within the building. As such, all power will be turned off for an extended period of time. During this time, there will be no access to NDS applications. We expect this outage period to last up to 11 hours.

What you need to do:

Be fully logged out of NDS applications on Friday. If you have any questions, please contact the NDS help desk via email at NDSHelpdesk@usa.childcareaware.org or by phone at (866) 789-7590.

Thank you,

Your NDS Team

Jamila Kader
· 400
Jamila Kader
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