NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


In order to post a question or comment, please Login or Register.

Upcoming Lunch and Learn Series


Dear NDS User, The National Data System (NDS) Team invites you to participate in our Lunch and Learn series designed to assist your agency in getting the most from NDS! The objectives of the NDS Lunch and Learn series include:

  • Increase awareness of NDS updates and enhancements
  • Increase knowledge of NDS implementations in states
  • Increase opportunities for state and local involvement in NDS product evolution
  • Introduce members of the NDS team and how they can support you

Please see the upcoming schedule below and register for each session using the registration link provided:
July 21, 12:30 PM ET Preparation for Reporting Services Performance Optimization (RSPO) Release *It is strongly recommended that at least one representative from your agency attend this session. Registration Link: https://attendee.gototraining.com/r/365085515208393985

August 4, 12:30 PM ET
Overview of TTAM Training Payment Feature Guest Speaker: Tracy Pond, Child Care Aware of New Hampshire Registration Link: https://attendee.gototraining.com/r/9201476738086090241

Aug 11, 12:30 PM ET
Reporting Services Performance Optimization Project (RSPO) Release Overview and Post-Release Q & A Registration Link: https://attendee.gototraining.com/r/4815942669306270209

August 18, 12:30 PM ET CCDBG Focus: Child Care Search / Licensing Data Integration in 3 Ways Guest Speaker: Karen Sampson, Child Care Aware of Washington Registration Link: https://attendee.gototraining.com/r/7363324193886645761

Aug 25, 12:30 PM ET Market Rate Survey Streamline Project Registration Link: https://attendee.gototraining.com/r/6271182592551659265

PLEASE NOTE: This email was sent to NDS billing points of contact and all NDS users. Please forward to others within your organization who may be interested. Contact the NDS Help Desk with any questions at ndshelpdesk@usa.childcareaware.org or (866) 789-7590. Thank you, Your NDS Team

Jamila Kader
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Jamila Kader
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