NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Service Outage Update


Dear NDS Users,

On June 18, 2016, the NDS development team will make several updates to the NDS platform. These enhancements will improve NACCRRAWare (NW) related applications and the Training and Technical Assistance (TTAM) module. Please plan for an outage starting Saturday, June 18 at 10 PM ET through Sunday, June 19 at 1:00 PM ET. We are excited to close the NDS Program Year with this set of enhancements that include amongst others:

Adding configurable comments to the referral profile print options; and Ensuring that data saved in fields 192-195 appear in the frequency count reports The most anticipated development is the production release of the Application Programming Interface Module commonly called API. Stay tuned for a series of webinars about what an API is and how it is implemented in child care programs around the Nation.

If you have any questions about this outage, please contact out to the NDS help desk at 866-789-7590. You can also register to the NDS Portal for up to date announcements and educational support.

Thank you,

Your NDS Team

Jamila Kader
· 400
Jamila Kader
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