NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Weekend Access to NDS - Update


PLEASE NOTE: You may experience intermittent connectivity while navigating the NDS applications, including the Online Referral Module starting 5:00 PM Friday, March 11 through 8:00 AM Eastern Time on Monday, March 14, 2016. We will also be deploying fixes as part of our efforts to improve system performance and provide you with an enhanced user experience. We apologize for any inconvenience this may cause your agency or your clients. Please contact the NDS Help Desk at NDSHelpDesk@usa.childcareaware.org or via phone at 866 789-7590 if you have any questions about this announcement.

Thank you, Your NDS Team

Jamila Kader
· 400
Jamila Kader
Replies (1)
not helpful

Services will be out until 8:00 AM on Monday, March 14, 2016.

Thank you

Jamila Kader
· 400
Jamila Kader