NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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TTAM Custom Training Credit Areas Released


TTAM Version 2.11.1 introduces custom training credit areas. This feature allows the TT Administrator to customize the Training Credits so that trainings use state core knowledge areas in addition to or instead of CDA or NACCRRA Content Areas. When adding new custom training credit areas, the TT Administrator will map their new custom values to existing CDA or NACCRRA Content Areas.

The new custom training credit areas can be queried in custom queries, added to custom reports, and will be reported on training transcripts.

TT Administrators should review the TTAM Release Notes and can receive documentation from the NDS Help Desk for assistance with the setup of this newest feature.

Ruth Bowell, NDS Help Desk
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Ruth Bowell, NDS Help Desk
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