NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Evaluation Tools


A search of Evaluation Tools in the TA tracking module reveals 153 tools, some of which are demo tools and are not intended to be used. Other tools seem to be intended for reasons other than evaluation. My question is, What is the purpose of the Evaluation Tools feature, to evaluate TA provided or to evaluate one or more child care program components as in a QRIS? A follow-up question is, Will the demo tools be removed? Thank you.

Susan Foley
· 1
Susan Foley
Replies (1)
not helpful

Thank you for this question. You are correct - in the current TTAM version, all uploaded documents are visible nationwide and some have been uploaded just as samples. We will review each to see if they were uploaded by the Help Desk and if so, remove those. This is on our list of future enhancements for TTAM as well.

Ruth Bowell, NDS Help Desk
· 1950
Ruth Bowell, NDS Help Desk