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NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


In order to post a question or comment, please Login or Register.

NDS Outage Sunday, May 11, 2014


SERVICE OUTAGE: All NACCRRA Data Services, including the Online Referral Module and the Internet Mask Module will be unavailable between 12:00 AM Eastern Time through 6:00 AM Eastern Time Sunday, May 11 for unscheduled maintenance. A follow up post to this thread will be made once available. You can choose to follow this thread for an automatic notification via email.

We apologize for any inconvenience this may cause your agency or your clients.

Please contact the NDS Help Desk at NDSHelpDesk@usa.childcareaware.org or (866) 789-7590 if you have any questions about this announcement.

Ruth Bowell, NDS Help Desk
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Ruth Bowell, NDS Help Desk
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