NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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What is Basic Support?


Basic support is offered through the NDS Help Desk available Monday - Friday from 8 am to 6 pm Eastern Time. To reach the Help Desk call toll free at 866-789-7590 or via email ndshelpdesk@naccrra.org.

Some state and regional networks offer basic support as well and request that all support contacts come through their point of contact. In order for support to go through state or regional networks, member agencies within the network must submit a signed technical support contact agreement. Agencies that submit this agreement will be referred back to the designated state or regional point of contact.

Thursday, July 05, 2012, 4:11:57 PM