NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.

 

Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.

 

If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.

 

Visit our NDS blog here: http://nds.naccrra.org/blogs

 

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Index NDS Quarterly Newsletter Volume 1: Spring 2013

 1      NDS Quarterly Newsletter Volume 1: Spring 2013
 1.1        NDS Quarterly Newsletter Volume 2: Summer 2013
 1.2        NDS Quarterly Newsletter: Volume 3 Fall 2013
 2      NDS Quarterly Newsletter Volume 4: Spring 2014
 3      KIDS MATTER App- Data Export Instructions
 4      Quality Indicators-Description and Access
 5      Child Care Online Webinar-Indiana's Child Care Programs
 6      Best Practices for Configuring Online Provider Services
 7      Quick Search Tips
 8      Best Practices for Configuring the Online Referral Module (ORM)
 9      Using NACCRRAware Standard Reports for Data Checking
 10       Database Merge
 11       Database Maintenance - Purging Old Records
 12       Quality Indicators Focus Group Expectations
 13       OPS Help Screens
 13.1         OPS Announcements
 13.1.1           OPS Announcement Overview
 13.1.2           Create a New OPS Announcement
 13.2         OPS Agency Attachments
 13.2.1           OPS Agency Attachment Overview
 13.2.2           Create a New OPS Agency Attachment
 13.3         OPS Field Configuration
 13.3.1           OPS Field Configuration Overview
 13.3.2           OPS Field Configuration - General Fields
 13.3.3           OPS Field Configuration - Provider Fields
 13.4         OPS Profile Configuration
 13.4.1           OPS Profile Configuration Overview
 13.4.2           OPS Profile Configuration - Profile Settings
 13.4.3           OPS Profile Configuration - Page Configuration
 13.4.4           OPS Profile Configuration - Section Settings
 13.4.5           OPS Profile Configuration - Profile Header and Footer
 13.4.6           OPS Profile Configuration - Previewing Your Profile(s)
 13.5         OPS Provider Profile Management
 13.5.1           OPS Provider Profile Management Overview
 13.5.2           OPS Provider Profile Management - Creating OPS Access for a Provider
 13.5.3           OPS Provider Profile Management - Viewing an Existing OPS Provider Record
 13.5.4           OPS Provider Profile Management - Provider Summary Screen
 13.5.5           OPS Provider Profile Management - Provider Attachments
 13.5.6           OPS Provider Profile Management - Questions and Answers
 13.5.7           OPS Provider Profile Management - Provider Update Log
 13.6         OPS Provider Change Review and Approval
 13.6.1           OPS Provider Change Review and Approval - Overview
 13.6.2           OPS Provider Change Review and Approval - Viewing and Managing Provider Changes
 14       Quality Indicators Overview
 15       OPS Profile Tool Tip and Profile Worksheet
View  |  Print  |  PDF

45 documents found.


NDS Quarterly Newsletter Volume 1: Spring 2013

NACCRRAware
Quality-Indicators
Training-Tracking
Training

NDS Quartly Newsletter CCA Logo.jpg

NACCRRA Data Services

Volume 1:  Spring 2013

 

imageNACCRRAware Version 4.8 Upgrades

NACCRRAware Version 4.8 was released February 16, 2013 and introduced several new features and enhancements:

  • CCR&R Users can conduct Community referrals on the Client Community Referrals screen and share them by printing the referrals or emailing them to the client.
  • Additional fields, including Language, Fee Range, Give Referrals, and Configurable fields, have been added to the Community database.
  • Community records can be geocoded.
  • A Child Age Group configurable field has been added to Child page in the Client record to capture agency specific child age groups.  This field will calculate the child’s age group when an agency user enters the child’s Date of Birth and Date Care Needed.
  • Service Requests can be tracked for the Client when a user is using the Community Referrals tool in the Client’s record.  An Agency Database Administrator can configure this feature to automatically or manually track service requests. 
  • Several new reports have been added:
    • Community Referral Reports  for Client and Community
    • Child Age Group and Client Requests by Age Group reports.  Client Custom Searches can also be built based on the Child Age Group field.
    • Service Request report
  • On the Data Entry Search screen, users can search for Provider, Client, or Community records by County.

 A demo is available that highlights NACCRRAware version 4.8. This demo is provided in two sections, a general overview, as well as an administrator overview. Contact the NDS Help Desk for access.

 

TTAM Upgrade

Version 2.4.1 was released March 29, 2013 and introduced several new features and enhancements:

  • Added all text fields and additional fields to Custom Search screens
  • Enhanced the State Value field in Custom Searches so users can  select the appropriate state abbreviation
  • Custom Searches were enhanced to provide quicker, more accurate results
  • The Online Training Calendar has been enhanced
  • Added Custom fields to TTAM including, Custom Position, Other Languages, Trainee Registration Fields, Custom Employer, Custom Practitioner Fields, etc.
  • Allow agency users to convert college course credit from Semester to Quarter or Quarter to Semester hours.
  • Created a Last Viewed feature that allows users to quickly navigate back to the last record he/she viewed in each category
  • A mass Add Action utility allows administrators to add actions to Trainer, Trainee, TA Specialist and Practitioner records

 

Additional enhancement details can be found at the

NACCRRAware Data Services (NDS) Support Portal: http://nds.naccrra.org

 

Did you know? We offer Lunch and Learns

The NACCRRA Data Services (NDS) team has started offering Lunch and Learns to highlight NDS program changes as well as showcase different agencies across the country and how they are utilizing our Suite of Data Services.  Upcoming Lunch and Learn webinars are listed on the NDS Support Portal: http://nds.naccrra.org

If you are interested in viewing the past Lunch and Learns recordings, please email the Help Desk for access at NDSHelpDesk@usa.childcareaware.org Available recordings are listed below:

Available Lunch and Learn Webinar Recordings:

Online Referral Module - New Orleans Implementation The Internet Mask Module will be phased out so now is the time to plan your switch to the new Online Referral Module (ORM). Learn more about the new features in ORM and how Agenda for Children in New Orleans is providing online referrals with this application.

Online Provider Services Implementation: Child Care Aware of Kansas Model Does maintaining your provider database require more resources and staff time than you would like to give? If so, Child Care Aware of Kansas shares how they have implemented Online Provider Services, an application in NACCRRA’s Suite of Data Services that allows providers to update their NACCRRAware data online as well as allows CCR&R agencies to communicate with providers online.

NDS Quality Indicators Demo Learn about the new Quality Indicators Module recently released by NACCRRA Data Services. Find out more about its functionality and features.

Kids Matter App - Oklahoma Implementation Would you like to be able to provide referrals and consumer materials to parents through their iPhone? The Oklahoma Child Care Resource & Referral Association, The Child Care Council of Kentucky, and Trifecta highlight the new Kids Matter App.

Kids Matter App Demo is also available.

Using NDS to Complete a Statewide Provider Market Rate Survey During this Lunch & Learn webinar, hear how Online Provider Services was used to facilitate the update of provider rate data in NACCRRAware in order to calculate the state's market rate. Stephen Wood, Research Analyst for Child Care Aware of America  presents how this was done along with the successes and challenges of the project.

Going Statewide: VA Model and Going Statewide: WA Model This is a two-part series exploring how two states have negotiated their database consolidation in the context of a statewide implementation. Sharon Veatch, Executive Director, Child Care Aware® of Virginia, and the NACCRRA Data Services (NDS) team shared the "VA Model" and the critical pieces that were taken into consideration during the implementation of the Virginia Statewide Database. Heather Moss, Deputy Director, Child Care Aware® of Washington shared how they have "Adapted their Data Systems to Change in Washington State".

NDS Communications Including the NDS Support Portal J Albright, Chief of Information Technology, and the NACCRRA Data Services Help Desk staff share the new NACCRRA Data Services Support Portal. The portal is designed as a way for Child Care Aware® of America to communicate with NDS users and is a one-stop-shop for resources, webinars, forms, training information, and more!

NDS Long Term Direction Get a sense of what is new in NDS and what is coming down the road in NDS. During this Lunch and Learn we discuss the current development plans for NDS and the long term direction of NDS to improve all of the NDS applications.

  

Quality Indicators Advisory Work Group

The Office of Child Care (OCC) has asked that states begin to collect data about providers that would help parents understand what creates quality in a child care program.  As a result, in Partnership with the OCC, Child Care Aware of America recently developed the Quality Indicators (QI) Module; a means for agencies to offer parents ways of determining levels of quality in the child care programs they encounter while searching for child care.

The QI Module is designed to give parents an idea of how one program compares to others based on a set indicators that denote quality.  Each profile includes 10-12 Indicators.  The Quality Indicators are not supposed to be directly related to a state’s QRIS system since these systems tend to look at a care facility from a very provider centric perspective.  Instead, the intent is to provide a generic set of indicators for all parents and families to use, and to help parents in the decision making process for child care. 

The QI Module integrates with the existing suite of applications in NDS.  There are currently three QI Profiles: Family Child Care, Child Care Center, and School Age Programs.   A QI Profile is created in NACCRRAware as part of a provider’s record. The QI Profile can be printed and included with printed or emailed referrals to parents.    The QI Profile can also be used in conjunction with the Online Referral Module (ORM) so that parents can view the profile when looking for child care via the internet.  Finally, providers can review and comment on their QI Profile via the Child Care Online (CCO)/Online Provider Services (OPS) Provider Portal.

We have assembled a Quality Indicators Focus Group.  The focus group will review the current Quality Indicators as well as the comments and feedback submitted by the field.  Once they have reviewed this information they will make changes to each profile as deemed necessary and appropriate so that each QI profile provides a useful tool for Child Care Resource and Referral Agencies to use when educating parents on how to identify quality child care programs.

For more information about the Quality Indicators Module, please contact the NDS Helpdesk at 866-789-7590 or NDSHelpdesk@usa.childcareaware.org

 

Data and Standards Advisory Work Group

History of Current National Data Sets: Local Child Care Resource & Referral agencies and Child Care Aware® of America aspired to create a national data set to report on the supply and demand of early learning and school age programs, and eventually, to measure key quality indicators. Interest in such information had been building for decades as state R&R networks worked to build consensus locally, first on standardizing data elements, and then on state performance measures. As these tools came to fruition on the local level, ideas began to surface on ways to combine them to describe the national picture of the early learning and school age landscape.

At the same time, CCR&R’s across the country began to leverage technology as a way to improve local service delivery and share information. Continuing discussions at Child Care Aware® of America annual regional conferences on ways to combine data led to a national discussion. In 1997, with strong support from the R&R field, the Child Care Aware® of America Board of Directors began the design of a national data set. After much discussion in 2000, the initial set of standardized data fields was approved and is implemented through the NACCRRAware application program.

Child Care Aware® of America is looking to assemble a Data and Standards Committee to review current standards, as well as updating them to meet the landscape of today and into the future.  If you or a colleague is interested in joining this focus group please contact the NDS Helpdesk at 866-789-7590 or NDSHelpdesk@usa.childcareaware.org

  

NDS Help Desk

Monday through Friday

8:00AM to 6:00PM EST

Toll Free (866) 789-7590
Fax (571) 255-4919
Email: NDSHelpDesk@usa.childcareaware.org
http://usa.childcareaware.org