NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


Visit our NDS blog here: http://nds.naccrra.org/blogs


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Index OPS Provider Profile Management - Creating OPS Acc...
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 1      NDS Quarterly Newsletter Volume 1: Spring 2013
 1.1        NDS Quarterly Newsletter Volume 2: Summer 2013
 1.2        NDS Quarterly Newsletter: Volume 3 Fall 2013
 2      NDS Quarterly Newsletter Volume 4: Spring 2014
 3      KIDS MATTER App- Data Export Instructions
 4      Quality Indicators-Description and Access
 5      Child Care Online Webinar-Indiana's Child Care Programs
 6      Best Practices for Configuring Online Provider Services
 7      Quick Search Tips
 8      Best Practices for Configuring the Online Referral Module (ORM)
 9      Using NACCRRAware Standard Reports for Data Checking
 10       Database Merge
 11       Database Maintenance - Purging Old Records
 12       Quality Indicators Focus Group Expectations
 13       OPS Help Screens
 13.1         OPS Announcements
 13.1.1           OPS Announcement Overview
 13.1.2           Create a New OPS Announcement
 13.2         OPS Agency Attachments
 13.2.1           OPS Agency Attachment Overview
 13.2.2           Create a New OPS Agency Attachment
 13.3         OPS Field Configuration
 13.3.1           OPS Field Configuration Overview
 13.3.2           OPS Field Configuration - General Fields
 13.3.3           OPS Field Configuration - Provider Fields
 13.4         OPS Profile Configuration
 13.4.1           OPS Profile Configuration Overview
 13.4.2           OPS Profile Configuration - Profile Settings
 13.4.3           OPS Profile Configuration - Page Configuration
 13.4.4           OPS Profile Configuration - Section Settings
 13.4.5           OPS Profile Configuration - Profile Header and Footer
 13.4.6           OPS Profile Configuration - Previewing Your Profile(s)
 13.5         OPS Provider Profile Management
 13.5.1           OPS Provider Profile Management Overview
 13.5.2           OPS Provider Profile Management - Creating OPS Access for a Provider
 13.5.3           OPS Provider Profile Management - Viewing an Existing OPS Provider Record
 13.5.4           OPS Provider Profile Management - Provider Summary Screen
 13.5.5           OPS Provider Profile Management - Provider Attachments
 13.5.6           OPS Provider Profile Management - Questions and Answers
 13.5.7           OPS Provider Profile Management - Provider Update Log
 13.6         OPS Provider Change Review and Approval
 13.6.1           OPS Provider Change Review and Approval - Overview
 13.6.2           OPS Provider Change Review and Approval - Viewing and Managing Provider Changes
 14       Quality Indicators Overview
 15       OPS Profile Tool Tip and Profile Worksheet
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45 documents found.

OPS Provider Profile Management - Creating OPS Access for a...



Create OPS access for a Provider

If your provider is not found in a search, click on Create New Provider Access in the top right corner of the results screen. (For more information about search for a provider record,See "Provider Profile Management")


After clicking on Create New Provider Access, you will again come to a search screen. This search will look through all of the providers in your NACCRRAware database.

  1. Enter desired search criteria, change sort order and items per page if desired, and click on Search. (NOTE: If the provider has already been given access to an OPS profile you will get an error message to that effect. Conduct a new search to find the Provider's record.)
  2. Providers meeting your search criteria will display in the results list.
  3. Select the desired provider or providers by clicking in the check box on the left of that record. Multiple Providers can be selected. Clicking on the box in the left hand column of the heading row will select all of the providers (for that screen only).
  4. Select the Profile you want to assign to the Provider.
  5. Click on the Allow Access button.
  6. Click OK on the confirmation popup to confirm your selections or Cancel to make changes.
  7. The provider will receive an email containing the URL and login information and your screen will display confirmation that the email was sent. If you select only one provider, you can customize the email. (See next section.)


Customizing Provider Profile Access Email
If you would like to customize the E-mail containing the provider's URL and login information then you can select that option when linking an individual provider to a profile. However, you cannot customize emails to multiple providers.

  1. Search for and select the Provider you want to add. Click in the checkbox beside the Provider's name.
  2. Click in the checkbox beside "Customize Email." 
  3. Select the Profile you are assigning the provider.
  4. Click on Allow Access.

  5. An email form will open. Revise the subject and message as desired and click on Send Email.

  6. The Provider will receive an email with your message and access information for logging in to the OPS Provider Portal.


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