NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available from 10 am to 5 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.


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Index OPS Profile Configuration - Page Configuration
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 1      NDS Quarterly Newsletter Volume 1: Spring 2013
 1.1        NDS Quarterly Newsletter Volume 2: Summer 2013
 1.2        NDS Quarterly Newsletter: Volume 3 Fall 2013
 2      NDS Quarterly Newsletter Volume 4: Spring 2014
 3      KIDS MATTER App- Data Export Instructions
 4      Quality Indicators-Description and Access
 5      Child Care Online Webinar-Indiana's Child Care Programs
 6      Best Practices for Configuring Online Provider Services
 7      Quick Search Tips
 8      Best Practices for Configuring the Online Referral Module (ORM)
 9      Using NACCRRAware Standard Reports for Data Checking
 10       Database Merge
 11       Database Maintenance - Purging Old Records
 12       Quality Indicators Focus Group Expectations
 13       OPS Help Screens
 13.1         OPS Announcements
 13.1.1           OPS Announcement Overview
 13.1.2           Create a New OPS Announcement
 13.2         OPS Agency Attachments
 13.2.1           OPS Agency Attachment Overview
 13.2.2           Create a New OPS Agency Attachment
 13.3         OPS Field Configuration
 13.3.1           OPS Field Configuration Overview
 13.3.2           OPS Field Configuration - General Fields
 13.3.3           OPS Field Configuration - Provider Fields
 13.4         OPS Profile Configuration
 13.4.1           OPS Profile Configuration Overview
 13.4.2           OPS Profile Configuration - Profile Settings
 13.4.3           OPS Profile Configuration - Page Configuration
 13.4.4           OPS Profile Configuration - Section Settings
 13.4.5           OPS Profile Configuration - Profile Header and Footer
 13.4.6           OPS Profile Configuration - Previewing Your Profile(s)
 13.5         OPS Provider Profile Management
 13.5.1           OPS Provider Profile Management Overview
 13.5.2           OPS Provider Profile Management - Creating OPS Access for a Provider
 13.5.3           OPS Provider Profile Management - Viewing an Existing OPS Provider Record
 13.5.4           OPS Provider Profile Management - Provider Summary Screen
 13.5.5           OPS Provider Profile Management - Provider Attachments
 13.5.6           OPS Provider Profile Management - Questions and Answers
 13.5.7           OPS Provider Profile Management - Provider Update Log
 13.6         OPS Provider Change Review and Approval
 13.6.1           OPS Provider Change Review and Approval - Overview
 13.6.2           OPS Provider Change Review and Approval - Viewing and Managing Provider Changes
 14       Quality Indicators Overview
 15       OPS Profile Tool Tip and Profile Worksheet
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45 documents found.

OPS Profile Configuration - Page Configuration



Profiles - Page Configuration

(See "Profiles - Profile Settings")


Profiles and Page Configurations determine what fields and information Providers see in their OPS Provider Portal. In the Page Configuration section you create the pages and configure the fields your Providers will access to complete updates. Each Page Configuration will appear as menu item in the Provider OPS Portal. (See "How Profile Pages relate to the Provider Portal")



  • Pages are specific to Profiles. You can set up different Profiles containing different Pages of fields if needed.
  • .
  • You can configure up to 5 Pages.
    • Each Page can have as many Sections as needed (though we recommend no more than 5).

    • Each Section can display several Fields. (NOTE: If you need Shift information, you must configure Page 2.)

    • See "How Profile Pages relate to the Provider Portal"


Basic process for page configuration

  1. In the Profile List, select the Edit icon ()beside the Profile to open it in Edit mode, or click on Edit Settings on the Settings screen for the Profile.
  2. Select the page you would like to configure by clicking on the Page "x" Configuration button on the left. The page configuration screen opens. (Note: Click on the Edit Profile button at the bottom if you did not enter this section in Edit mode from the Profile List.)

  3. Page Configuration- In the first section, you configure the general information about the Page:
    • Page Status (Active or Inactive)
    • Page Header: Overall name of the Page - This becomes a navigation menu item in the OPS Provider Portal and should clearly state what is on the page. (General Program Information, Shift Information, etc.)
    • Page Detail Info: Overall description of the information that will be gathered in this section - This is internal and is only seen by CCR&R users.
    • Click on Save Page when you have completed the Page information
  4. Section Configuration: Configure Sections that will appear beneath that Page Name. (See "Profile Page Configuration - Sections")
    • There is no limit to the number of sections but we suggest no more than 5.
    • IMPORTANT! Save each section as you set it up or the information will be lost.
  5. Add or Delete Fields from a Section: Select and configure the fields that will appear in a section. (We recommend no more than 5 fields per section.)
  6. Add additional Sections as desired.
  7. Configure each additional Page as desired.


Page Example

(Note: This is only an example. You can configure your screens in whatever manner works best for your needs.)

You want to configure Page 1 for Providers to update the fields that are on the NACCRRAware General screen.


  1. Click on Page 1 Configuration
  2. Page Status: Active
  3. Name the Page Header "General Information."
  4. Page Detail Info: Enter, "This page will allow providers to update their contact information."
    (Note: this will not display on the Provider's screen)
  5. Click on Save Page. (A message will display at the top saying, "Profile Page Saved Successfully.")


See "Profile Page Configuration - Sections"



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