NACCRRA Data Services (NDS) Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here:


Visit our NDS blog here:


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Talent Search for the NDS Help Desk Team

The NDS team is looking for a Help Desk Representative Staff to join Ruth Bowell at the Help Desk. This position is primarily responsible for communicating to Child Care Aware of America technical services staff on services provided, and local CCR&R agency needs and requests for child care software improvement, development, modification and additions. If you are interested or know anyone who might qualify, please reach out to Cathy Wague at

New-Starting January 1, 2015-Data Dump Annual Maintenance Fee

Annual maintenance fee of $250 for Data Dump requests will take effect on January 1, 2015