NACCRRA Data Services (NDS) Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here:


Visit our NDS blog here:


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NDS and Internet Explorer Vulnerability

The IE vulnerability exploits Adobe Flash related items. NDS applications are not using any Flash items at this point in time and therefore not a source of concern when using Internet Explorer. We only fully supports Internet Explorer (IE) for use with the NDS modules, specifically on the agency administration side. The public facing applications such as Online Referal Module (ORM), Online Provider Services (OPS) are optimized for use with other browsers such as Firefox, Chrome or Safari.

March 4 Online Conference

We often hear that our members would like more opportunities to engage in professional development, specially targeted to their role in their agency. As leading voice for child care in the nation, we certainly have the expertise to bring you the best speakers, trainers and thought leaders of the field. On March 4, we are piloting a new way of connecting with you. Please join our NACCRRA Data Services (NDS) and Public Policy team for a few hours of online learning. Topics will cover most exciting ORM enhancements yet and improvement of the QI module.