Welcome to our support portal. Below are different areas of content around our product and services.
Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.
If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.
Visit our NDS blog here: http://nds.naccrra.org/blogs
New-Starting January 1, 2015-Data Dump Annual Maintenance Fee
Annual maintenance fee of $250 for Data Dump requests will take effect on January 1, 2015
NDS and Internet Explorer Vulnerability
The IE vulnerability exploits Adobe Flash related items. NDS applications are not using any Flash items at this point in time and therefore not a source of concern when using Internet Explorer. We only fully supports Internet Explorer (IE) for use with the NDS modules, specifically on the agency administration side. The public facing applications such as Online Referal Module (ORM), Online Provider Services (OPS) are optimized for use with other browsers such as Firefox, Chrome or Safari.