NDS Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.

 

Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: NDSHelpDesk@usa.childcareaware.org. The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.

 

If you are looking for program details around NDS, they can be found here: http://usa.childcareaware.org/programs-services/naccrra-data-services.

 

Visit our NDS blog here: http://nds.naccrra.org/blogs

 

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NDS and Internet Explorer Vulnerability

The IE vulnerability exploits Adobe Flash related items. NDS applications are not using any Flash items at this point in time and therefore not a source of concern when using Internet Explorer. We only fully supports Internet Explorer (IE) for use with the NDS modules, specifically on the agency administration side. The public facing applications such as Online Referal Module (ORM), Online Provider Services (OPS) are optimized for use with other browsers such as Firefox, Chrome or Safari.

Child Care Aware Of America Quality Indicators Project

The Office of Child Care (OCC) has asked that states begin to collect data about providers that would help parents understand what creates quality in a child care program. As a result, in Partnership with the OCC, Child Care Aware of America recently developed the Quality Indicators (QI) Module; a means for agencies to offer parents ways of determining levels of quality in the child care programs they encounter while searching for child care.