NACCRRA Data Services (NDS) Support Portal

Welcome to our support portal. Below are different areas of content around our product and services.


Additionally, you may contact the NDS Help Desk toll free at (866) 789-7590 or via e-mail at: The Help Desk is available to 8 am to 6 pm Eastern Time, Monday through Friday.


If you are looking for program details around NDS, they can be found here:


Visit our NDS blog here:


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Talent Search for Help Desk Representative

The NDS team is growing and looking for a Help Desk Representative Staff to join. This position is primarily responsible for communicating to Child Care Aware of America technical services staff on services provided, and local CCR&R agency needs and requests for child care software improvement, development, modification and additions. If you are interested please send your resume to

NDS and Internet Explorer Vulnerability

The IE vulnerability exploits Adobe Flash related items. NDS applications are not using any Flash items at this point in time and therefore not a source of concern when using Internet Explorer. We only fully supports Internet Explorer (IE) for use with the NDS modules, specifically on the agency administration side. The public facing applications such as Online Referal Module (ORM), Online Provider Services (OPS) are optimized for use with other browsers such as Firefox, Chrome or Safari.